The Role of Commercial Property Managers: Essential Responsibilities and Skills

The Role of Commercial Property Managers: Essential Responsibilities and Skills

Commercial properties in the U.S. have up to a 12% better return on revenue than residential ones. This means that landlords can make a great profit if their property is well-managed.

Working with a commercial property management company can help optimize your assets. They can save you valuable time and resources by taking over the day-to-day running.

This article highlights a few things to look for when hiring a property manager. This includes their desirable skills and their usual management responsibilities.

Responsibilities of a Commercial Property Manager

This section covers some of the core responsibilities of commercial real estate agents. Consult with your property manager to figure out which services are right for your needs.

Maintenance and Repairs

A top priority for property management is maintenance and repairs. Property managers are responsible for organizing regular maintenance and cleaning staff.

They will often have good relationships with local workmen. So they can handle any problems that crop up without hesitation. This saves frantic and expensive repairs when things go wrong.

Working With Tenants

Your commercial property manager will be in charge of communicating with your tenants. They will be the main contact for rent, maintenance requests, contracts, and more.

It is important that they have excellent customer service with your clients. This keeps tenants happy long-term and reduces tenant turnover.

Accounting and Performance

Managers often offer reporting about your business property. They can provide financial reports and process invoices. They may also offer support in creating budgets.

They can provide reports on property performance. These summarize tenant satisfaction, property improvements, and income.

Necessary Property Manager Skills

Now let's look at the essential skills needed for successful property management. A good way to see if your agent or company has these is to read reviews online.


The foundation of all good business relationships is communication. Without it, there can be a breakdown in productivity, satisfaction, and revenue.

When hiring a commercial property manager, be clear about how you want to communicate. Discuss with them how and when they will contact you. This way you both know what the expectations are.


It is inevitable that issues will arise at your business property sometimes. So your property manager should be confident and proactive in solving them.

Choosing an experienced commercial property manager is ideal for this reason. They will have the experience and resources to act fast and effectively.

Local and Legal Knowledge

Your property manager needs a comprehensive knowledge of the area and property market. This means they will be confident and accurate when marketing your commercial property.

They will also have a deep knowledge of local laws and regulations. So you can make sure that you are doing everything by the book, and they will know of any new laws that are instated.

Find Quality Commercial Property Management

When hiring commercial property management, consider the skills and responsibilities their team offers. This allows you to build a great foundation for your working relationship.

Here at PMI Home Team, we are proud of our top-quality customer service. We have many satisfied clients and offer many useful property services.

Get in touch with us to organize your first consultation today!